Responsible Gaming

Play for fun

Online games should stay a form of entertainment. Some people lose control over their play, so it helps to decide your budget and your time before you start and to stop when you reach them.

Signs to watch

If you spend more than you can afford, or if playing starts to get in the way of daily life, take a step back and use the tools below. We also look for signs of problem gambling, such as very long sessions, frequent large deposits and repeated requests for higher limits, and we may close an account to protect the player.

Personal limits

Caps on deposits, losses and the total you wager can run daily, weekly or monthly. A lower limit works at once. A higher limit needs your confirmation by e-mail and becomes active only after the current limit of that kind has run out. Because of how cryptocurrencies work, a deposit limit cannot always stop a crypto deposit.

Cooling-off

With a Cooling-Off Limit you step away for 1 week, 1 month, 3 months or half a year. During the pause you cannot make deposits in regular currencies and you receive no promotions, but you can still take out your money. When the period ends, the account opens again by itself.

Self-exclusion

A Self-Exclusion Limit can last 6 months, 9 months, 1 year or with no end date. Your account is switched off straight away and you are left out of all promotions. Ask for any payout first, because you cannot request one once the account is locked.

Where to set them

Open the Limits section in the menu of your account, or ask our team on live chat to help you.

Help outside iLucki Casino

Gamblers Anonymous, GamCare and Gambling Therapy offer advice and support to anyone who feels that gambling has become a problem.

Protecting minors

We accept only players aged 18 or over and may ask for proof of age at any time. If children use your device, filtering software such as CyberPatrol or GamBlock can keep gambling sites out of their reach.